Shipping Policy
Shipping Policy – FulviZoo
All orders are processed from our warehouse in Dubai (Jebel Ali, UAE).
Order Processing
- Orders placed Monday to Friday before 12:00 PM (UAE time) are processed the same day
- Orders placed after this time will be processed the next working day
- Orders placed during weekends or public holidays will be processed on the next working day
Once your order is dispatched, you will receive a confirmation email with tracking details.
Shipping Methods
We ship worldwide using Aramex Express for fast and reliable delivery.
- Shipping costs are calculated at checkout
- Free shipping may be available depending on order value and destination
Estimated Delivery Times
UAE
- Dubai / Abu Dhabi (main areas): Same day or next day delivery
- Other areas / remote locations: 1–2 working days
International
- GCC: 2–4 working days
- Europe: 3–6 working days
- USA / Canada: 4–7 working days
- LATAM: 6–10 working days
- Rest of World: 5–10 working days
Delivery times are estimates and may vary due to customs or external factors.
Customs, Duties & Taxes
- International orders may be subject to customs duties and import taxes
- These charges are the responsibility of the customer
FulviZoo / ODYSSEY & WELL LLC is not responsible for delays or charges imposed by customs authorities.
Refused Shipments
If an order is refused:
- No refund will be issued
- Shipping and return costs will not be reimbursed